Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information when you use Technodriveprofile services.

Effective Date: January 15, 2025 | Last Updated: January 2025

Information We Collect

When you engage with our long-term budgeting services, we collect information that helps us provide personalised financial education and support. This includes details you share directly and information gathered through your use of our platform.

  • Personal details like name, email address, and phone number when you register for our programs
  • Financial information you choose to share for budgeting analysis and educational purposes
  • Communication preferences and interaction history with our educational content
  • Technical information including IP address, browser type, and device details
  • Usage patterns and engagement metrics to improve our educational resources

How We Use Your Information

Every piece of information we collect serves a specific purpose in delivering quality financial education. We believe in transparency about these purposes and never use your data beyond what's necessary for our legitimate business operations.

Primary Uses: Delivering educational content, personalising learning experiences, communicating about programs, and providing customer support related to your budgeting journey.

  • Customising educational content based on your learning preferences and progress
  • Sending program updates, educational newsletters, and relevant financial insights
  • Analysing platform usage to enhance our educational offerings and user experience
  • Complying with Australian financial services regulations and record-keeping requirements

Data Protection and Security

Protecting your financial information is our top priority. We implement industry-standard security measures and regularly update our protection protocols to safeguard your personal data against unauthorised access or disclosure.

  • SSL encryption for all data transmission between your device and our servers
  • Secure storage systems with regular security audits and vulnerability assessments
  • Access controls ensuring only authorised team members can view your information
  • Regular data backups stored in secure, geographically distributed locations
  • Incident response procedures for any potential security concerns

Access Your Data

Request a complete copy of personal information we hold about you, including how it's being used and who has access to it.

Correct Information

Update or correct any inaccurate personal details in your profile or educational records at any time through your account settings.

Delete Your Account

Request complete removal of your personal information from our systems, subject to legal retention requirements for financial education records.

Data Portability

Receive your personal data in a structured, commonly used format that you can transfer to another service provider if desired.

Information Sharing and Disclosure

We don't sell your personal information to third parties. Any sharing of your data occurs only under specific circumstances that directly benefit your educational experience or comply with legal requirements.

  • Educational partners who help deliver specific components of our budgeting programs
  • Technology service providers who maintain our platform infrastructure and security
  • Legal authorities when required by Australian law or to protect our legitimate interests
  • Professional advisors including lawyers and accountants who assist with business operations

Third-Party Safeguards: All external partners must meet our strict data protection standards and are contractually bound to protect your information according to Australian privacy legislation.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how you interact with our educational content. You can control these preferences through your browser settings.

  • Essential cookies that enable core website functionality and security features
  • Analytics cookies to understand user behaviour and improve our educational resources
  • Preference cookies that remember your settings and customise your experience
  • Marketing cookies for relevant educational content recommendations

Data Retention and Deletion

We keep your information only as long as necessary to provide our educational services and comply with Australian legal requirements. Different types of information have different retention periods based on their purpose and regulatory obligations.

  • Active account information: Retained while your account remains active and for 2 years after closure
  • Educational progress records: Kept for 7 years to comply with financial education documentation requirements
  • Communication records: Stored for 3 years for quality assurance and dispute resolution
  • Technical logs and analytics: Automatically deleted after 18 months unless needed for security purposes

International Data Transfers

While we primarily store data within Australia, some of our technology partners may process information internationally. We ensure all international transfers meet Australian privacy standards and include appropriate safeguards.

Transfer Safeguards: All international data processing is governed by contracts that meet or exceed Australian Privacy Principles, ensuring your information receives the same level of protection regardless of location.

Updates to This Policy

As our educational services evolve and privacy regulations change, we may need to update this policy. We'll notify you of significant changes through email and by posting updates on our website with clear effective dates.

Minor clarifications or administrative updates may be made without individual notification, but we'll always maintain the current version on our website with the latest revision date clearly displayed.

Privacy Questions or Concerns?

Contact our Privacy Officer for any questions about this policy or your personal information:

Email: info@technodriveprofile.com

Phone: +61402845757

Address: 12 Joseland St, Greenway ACT 2900, Australia

We aim to respond to all privacy inquiries within 5 business days.